Safari Frequently Asked Questions

Children aged 0–3 years are free; ages 4–9 years are charged half price, subject to the final safari quotation and supplier conditions.

Your Jossy Travel representative/driver will meet you at the airport. Pickup details and your arrival information are confirmed before travel.

Travel-document requirements depend on nationality and can change. Please confirm the current requirements with Kenya’s official immigration authorities before departure.

Cards are accepted in many major establishments, but carrying some Kenya Shillings is useful for smaller local purchases and places where cards may not be accepted.

Swahili and English are widely used in Kenya, alongside many local languages. Learning a few Swahili words can make your safari experience even more enjoyable.

Yes. Jossy Travel recommends adequate travel and medical insurance, including cover for illness, injury, baggage, cancellation and curtailment.

Use official banks, airports or licensed foreign-exchange bureaus. Avoid informal street exchanges and count your money carefully before leaving the counter.

Use normal travel precautions, avoid unnecessary night walking in large cities, secure valuables, and follow the advice of your safari guide and accommodation staff.

Seek current medical advice before travel. A healthcare professional can advise on malaria prevention appropriate to your itinerary. Reducing mosquito bites with repellent, suitable clothing and mosquito nets is also important.

Tipping is discretionary and a way to recognize good service. Driver-guides, lodge/camp staff, porters and waiters may be tipped according to the quality of service and your preference.

Keep safari luggage practical and compact. Internal scheduled flights may impose strict weight limits, and excess luggage can often be stored in Nairobi by prior arrangement. Soft-sided bags are generally easier to handle in safari vehicles.